At De Crown Club, we are dedicated to providing a reliable and timely delivery experience for every customer. Orders are generally processed within 1 to 3 business days and are shipped via trusted courier partners across India.
Delivery timelines may vary depending on your location, product availability, and courier delays, especially during holidays or promotional periods. Once your order is dispatched, you will receive a tracking number via SMS or email to monitor the status of your shipment.
We recommend that someone be present at the shipping address to receive the package. In case of delivery failure due to incorrect address or non-availability of the recipient after three attempts, the product will be returned to us and reshipping will be chargeable.
For damaged or tampered shipments, do not accept the package. Note the issue on the delivery receipt and contact us within 48 hours with supporting photos. We are not liable for delays caused by courier services but will assist you in resolving the issue promptly.
If you require assistance related to shipping, delivery delays, or logistics, feel free to contact us at support@decrownclub.com or call +91 87619 46153.